Terms & Conditions

These Terms & Conditions apply to your use of the public MSQ Technology website. Service-specific proposals, contracts, statements of work, invoices, and customer agreements may contain additional or different terms.

Website information

Website content is provided for general business information and may change as our services evolve. A website description, estimate, or inquiry does not by itself create a service agreement or guarantee availability at a particular site.

Quotes and services

Project scope, pricing, schedules, equipment, support, and service responsibilities are established through the applicable quote, statement of work, order, or agreement accepted by MSQ Technology and the customer.

Critical and life-safety systems

Fire alarm, elevator, emergency communication, security, and other regulated or life-safety applications may require coordination with monitoring providers, equipment vendors, property representatives, and the authority having jurisdiction. Website content does not represent automatic code approval or acceptance for a specific installation.

Customer portal

Portal access is for authorized users. You are responsible for protecting your credentials and for promptly notifying MSQ Technology if you believe your account or credentials have been compromised.

Acceptable use

You may not attempt to disrupt the website or portal, bypass security controls, access accounts or data without authorization, introduce malicious code, or use our systems unlawfully.

Third-party services

Some MSQ Technology solutions depend on third-party networks, carriers, cloud services, manufacturers, payment providers, or other vendors. Their availability and terms may affect the related service.

Intellectual property

MSQ Technology names, branding, website design, text, and other original site materials are protected as applicable. Third-party names and marks remain the property of their respective owners.

Limitations

To the extent permitted by law, the public website is provided without a guarantee that it will always be uninterrupted or error-free. Contractual warranties, service levels, and remedies, if any, are governed by the applicable customer agreement rather than this public website.

SMS messaging terms

Customers who expressly opt in may receive transactional SMS messages from MSQ Technology, including service and account notifications, system or device alerts, billing notifications, appointment or service updates, and customer-support communications. Consent to SMS is optional and is not a condition of purchasing or receiving services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Additional details are available on our SMS Messaging & Consent page.

Changes

We may update these terms from time to time. The effective date above identifies the current published version.