Privacy Policy

This Privacy Policy explains how MSQ Technology handles information submitted through our public website and customer-facing services.

Information you provide

When you contact us or request a POTS assessment, we may receive information such as your name, business or organization, email address, phone number, site or project details, and the service you are interested in.

Website analytics and cookies

We use Google Analytics (GA4) as an optional analytics service to understand how visitors use the MSQ Technology website. Analytics may include pages viewed, website interactions, general device and browser information, referral information, and approximate geographic information. Google Analytics may use cookies or similar technologies when analytics is allowed.

On the public MSQ Technology website, you can choose Allow analytics or Essential only. Advertising storage, ad personalization, and advertising user-data consent are disabled by our website configuration. Your analytics choice is stored in your browser so the website can remember it.

If you previously made a choice and want to change it, you can clear the site data for msq-tech.com in your browser and the privacy choice will be shown again.

How we use information

• Respond to inquiries, quotes, assessments, and support requests.
• Provide, operate, maintain, and improve our services.
• Communicate about an existing or requested MSQ Technology service.
• Protect our systems, customers, and website from misuse or security threats.
• Meet applicable legal and business obligations.

How information may be shared

We may use service providers that help us operate our website, communications, hosting, analytics, billing, or customer services. We do not state that information submitted to MSQ Technology is sold to third parties. Information may also be disclosed when required by law or to protect legal rights and security.

SMS and mobile information

If you opt in to receive SMS messages from MSQ Technology, we may use your mobile number and consent information to provide transactional service and account communications. MSQ Technology does not sell mobile opt-in information. Mobile phone numbers, SMS opt-in data, and consent are not shared with third parties or affiliates for their marketing or promotional purposes. You can reply STOP to opt out and HELP for help. See our SMS Messaging & Consent page for additional details.

Customer portal

Customer portal access is intended for authorized customers. Portal account, billing, service, and support information may be handled separately as necessary to provide those services.

Data choices

You may contact us to ask about personal information you have submitted to MSQ Technology or to request an appropriate correction or deletion, subject to legal, security, billing, and record-retention requirements.

Security

We use reasonable administrative and technical measures intended to protect information. No internet transmission or storage system can be guaranteed to be completely secure.

Changes to this policy

We may update this policy as our website, services, or legal requirements change. The effective date above identifies the current published version.